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Why you should listen to your students

As an educational institution you serve your students. You have the quality to provide students with the knowledge they need for their life after education. But there are always things that can be done better, whether it is about your facilities or the quality of your courses. How do you find out what can be improved? And more importantly, how it can be improved? By asking your students.

Feedback is key

Actively gathering feedback from students is the only way to find out what students experience and what could be improved. There are two forms of feedback that come into play: qualitative feedback en quantitative feedback. On the one hand, it is important to receive simple scores. High scores show what you are doing right and low scores show where there is room for improvement. On the other hand it is important to get elaboration on these scores, especially the low scores. When a student is dissatisfied, what should you do to improve.

At StuComm we understand what is needed to make the life of your students easier and we realise that feedback is crucial. To act on this understanding, we have developed a module in our StuCommApp, enabling educational institutions to gather feedback on courses, exams and facilities.

StuCommApp for feedback 

Feedback has to be as clear as possible in order for educational institutions to be able to act on it. Therefore, the StuCommApp offers two ways to gather feedback. The first way is to show students statements, which they can simply agree or disagree with. The second way is to ask students for grades on a scale of 1 to 5. Whenever a student gives a low score, a pop-up is shown where the student is asked for further feedback. This way an educational institution can easily find out what to improve and how.

Do you want to know how student feedback can help your educational institution in the communication with your students? Contact us and one of our experts will discuss the possibilities of the StuCommApp with you.

We've Moved | Find more info about our student experience solution @ Ready Education.
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